To fulfill your order, we l receive certain information, such as your name, email address, postal address, payment information and the details of the product that you are ordering. You may provide us with additional personal information (for a custom order, for example).
How I use it:
1) To fulfill your order
First and foremost, I need to use and process your information to post your order.
2) To contact you
I may use your contact details to communicate with you about your order, both before and after we send you goods, or for promotional messages about offers you might be interested in. You can opt-out of promotional messages at any time, by contacting us at [email protected]
3) For legal reasons
We may keep records of past orders in order to calculate taxes payable, file tax returns and track shipping.
We’ll only keep your personal data as long as is necessary to fulfill these purposes.
Keeping your information private and secure:
We will only share your information for very limited reasons and circumstances, as follows:
1) If you agree
2) With our service providers (including Royal Mail)
3) For legal reasons (including in the event of a dispute, or if we have a good faith belief that applicable law requires that we share the info with a third party)
If you are based in the EU, you’re granted certain rights under data protection law. These include the right to access, and in certain circumstances to correct and delete, your personal information. If you have any questions about these rights please contact us at saddlery[email protected]
— Lucy Cushley/Owner/Director